One Platform For MSPs And Technology Agencies
LiveThe Grocky MSP Platform is a multi-tenant operating system for managed service providers, technology advisors and agencies. You run your own business on it, and serve your clients from it under your own brand.
AI is built into each module: mail triage, meeting notes, quote analysis, and a chat assistant that can act inside the platform.
MSPs Run On Too Many Disconnected Tools
The challenge
A typical MSP or agency juggles a CRM, a PSA, a marketing tool, spreadsheets for quotes and commissions, and a separate client portal.
Data doesn't flow between them, and neither does accountability.
What it does
- CRM with pipeline, contact roles and 16 CRM connectors
- Service desk, shared inbox with AI triage, client support centre
- Campaigns, meeting scheduler and meeting intelligence
- Discovery: vendor quote analysis and TCO modelling
- Agency agreements, commission runs and statement audits
- Team chat with an agentic AI assistant; white-label branding
At a glance
| Status | Live |
|---|---|
| For | MSPs, technology advisors, agencies |
| Delivery | Multi-tenant SaaS, white-label |
| Integrations | Microsoft 365, Outlook add-in, 16 CRMs |
| AI | Throughout, via the governed gateway |
How It Works
Bring Your Data
Import from your current CRM with dry-run and rollback.
Brand It
Your domain and branding on client-facing pages.
Run The Business
Sales, service, campaigns and commissions in one place.
Serve Clients
Clients log in to their own scoped portal.
What's Under The Hood
Grocky MSP Platform is a consumer of the shared Grocky platform. It inherits identity, audit, tenancy and the governed AI layer, and adds its own knowledge and workflows.
Multi-tenant by design
Platform, MSP and client levels with scoped access.
AI mail triage
Shared inboxes sorted and routed automatically.
Discovery & TCO
Vendor quotes compared and modelled side by side.
Related Products
See It Working On Your Problem
Tell us about your workflow and we'll set up a demo with the product that fits, or tell you honestly if we don't have it yet.